XBot CRM Introduction
Xbot by SharurAI is a revolutionary CRM that enhances customer engagement through advanced AI chatbot technology and powerful features designed to streamline communication and boost efficiency. This one-time payment, lifetime deal offers a comprehensive suite of tools including AI chatbot, intent detection, live chat intervention, inbuilt ticketing, multi-user/group capabilities, and a customizable lead form builder, ensuring seamless communication across all channels.
XBot CRM Features
AI-Driven Chatbot
With Xbot CRM, businesses can effortlessly engage with customers through AI-driven chatbots, providing instant responses and personalized interactions. The AI chatbot is capable of understanding customer intents and offering appropriate responses, mimicking human-like conversations.
Seamless Bot-to-Human Transition
Xbot CRM allows for a seamless transition from AI-driven interactions to human assistance. With Interactive Live Chat, customers can witness ongoing conversations between the bot and themselves, ensuring transparency and building trust. Businesses can intervene and start chatting directly with customers whenever needed, offering a personalized touch.
Advanced Ticketing and Email Management
The AI-powered ticketing and email management solutions in Xbot CRM revolutionize business communications. It captures message context and sentiment, prioritizes based on urgency, and automates responses to common questions, enhancing customer satisfaction and operational efficiency.
Multi-User and Group Management
Xbot CRM provides efficient group and member management for ticketing and chat platforms, essential for organizing communication and support operations in larger organizations. Businesses can create structured groups and assign members with defined roles and permissions, ensuring tickets and messages are directed to the right personnel swiftly.
Integration with Gmail and SMTP
The integration with Gmail and SMTP in Xbot CRM simplifies interaction management. This, coupled with the customizable lead form builder and webhook support, enables tailored responses and enhanced analytics.
Real-Time Insight Visuals
The Live Insight Visuals feature on the Sharur AI Chatbot dashboard provides real-time graphical representations of user interactions and chatbot performance, enabling quick and easy monitoring and analysis.
Comprehensive Knowledge Base
Sharur AI Chatbot's knowledge base seamlessly integrates various document formats (PDF, DOC, DOCX, Xlsx, CSV) and web content (URL, sitemap), offering a comprehensive repository for information retrieval and enhanced user interactions.
XBot CRM Use Cases
Customer Support
Xbot CRM is an ideal solution for customer support teams, providing instant responses to customer queries and efficient management of support tickets.
E-commerce
For e-commerce businesses, Xbot CRM offers a powerful tool for engaging customers during their shopping journey, providing personalized recommendations and addressing any concerns promptly.
Virtual Assistants
Xbot CRM can be utilized as a virtual assistant, handling routine queries and freeing up human resources for more complex tasks.
XBot CRM Alternatives
Xbot CRM is a suitable alternative to popular CRM solutions like Intercom, Zendesk, and Zoho CRM, offering similar features at a fraction of the cost.
XBot CRM Integrations
Xbot CRM integrates with various platforms such as Gmail, LiveChat, Mailchimp, WordPress, and more, ensuring seamless integration with existing business tools.
XBot CRM Plans and Pricing
Xbot CRM offers different plans based on business needs, with various features and chat credits included. All plans come with a 60-day money-back guarantee, allowing businesses to try out the CRM for two months to ensure it meets their requirements.
