Intellecta Introduction
Improve your CX with Intellecta AI. Intellecta AI instantly responds to customers via chat, social media, or email – in any language. Don't miss a sale! With a 30-Days Free Trial and the option to Cancel Anytime, Intellecta offers a Cutting-edge AI Copilot designed to significantly enhance the customer experience in e-commerce.
Intellecta Features
GPT-Powered Replies
Intellecta is trained on your company's data and uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. It's like having your own chat gpt.
Key Functions
- Product Inquiries
- Returns and Exchanges
- Presales
- FAQ's
- Content Moderation
Intellecta enhances your social media presence by automatically liking, replying to comments and DMs, and moderating by flagging and removing negative comments to protect your brand's reputation and ad spend.
Insights Extraction
Extract real-time insights from your social networks, email, and chat to understand customer interactions with your brand. This enables you to spot trends and identify problems early, staying ahead in customer engagement.
Teach Intellecta like an intern
An AI expert on your business, always updated with your business data by writing or uploading files. Teach it yourself the way Intelleca replies, customize and tune its responses to keep your brand voice consistent.
Integration and Updates
Intellecta links with your website to learn details like policies, products, stock, and FAQs, keeping its knowledge constantly updated. It also enables manual input, allowing users to upload documents or input data directly for precise knowledge integration and customer support enhancement.
Intellecta Pricing Plans
Choose a pricing plan that works for you. Whether you're an individual, a small team, or a growing enterprise, Intellecta has a plan that aligns perfectly with your goals.
Monthly Starter
For companies interested in saving time by delegating tasks to AI.
- $99 /month
- 200 Credits / month
- Every credit is a message replied by Intellecta. Additional messages cost $0.20.
Enterprise
For companies looking to extend their processes with AI.
- Custom Sales
- Perform sales Campaigns
- Custom Actions and Workflows
- Custom Agents
- Extend the customer support capabilities
- Deep Insights
- Query conversations
- Custom Integrations
Intellecta for Customer Support
Intellecta offers a 24/7 Agent that replies to information about the products, Policies, FAQs, via chat and social media, tracks orders, refunds and exchanges guidance, and creates tickets in your helpdesk.
Intellecta for Marketing
Intellecta provides Moderate Content, Basic Insights, and LLM powered Analytics limited to Autonomous Ticket Resolution and Customer Happiness.
Intellecta Custom Integrations
Seamless integration with top e-commerce applications. Transform your CX with Intellecta by selecting a time slot available to book a demo.