Voicepanel Introduction
Voicepanel is an AI voice survey platform designed to help businesses gather rich and actionable customer feedback through conversational surveys. With the ability to conduct surveys in voice, video, or text formats, Voicepanel makes it easy for companies to understand their customers' needs and preferences quickly and efficiently.
Voicepanel Features
AI Voice Surveys
One of the core features of Voicepanel is its AI voice surveys. These surveys allow businesses to have conversations with their customers on any topic, uncovering valuable feedback that can drive business growth. The AI-powered platform ensures that the feedback is deep and novel, providing insights that traditional survey methods may miss.
Instant Recruiting
Voicepanel offers instant recruiting capabilities, giving businesses access to a panel of over 3 million participants across more than 150 countries. This feature allows companies to share surveys with their existing customers or recruit new respondents from their target market with fine-grained targeting options.
Language Translation
With support for 29 different languages, Voicepanel enables businesses to conduct surveys with a global audience. The platform translates respondents' feedback into the preferred language for analysis, making it easier to understand and act on the feedback.
AI Synthesis
Voicepanel's AI synthesis feature automatically generates summaries and themes from hours of transcripts, uncovering new insights and trends that might not have been directly asked. This feature saves time and enhances the value of the feedback gathered.
Personalized Reports
The platform provides personalized reports that include executive summaries, highlight reels, and visuals. These reports are designed to be shared with different stakeholders, making it easy to communicate the findings and drive decision-making.
Enterprise Security
Voicepanel prioritizes the security of customer data, ensuring that all Personally Identifiable Information (PII) is protected. The platform is compliant with SOC 2 Type II, GDPR, and HIPAA standards, providing peace of mind for businesses handling sensitive data.
Voicepanel Use Cases
Customer Experience
Voicepanel helps businesses improve their customer experience by capturing candid feedback at key moments. This feedback can help identify issues driving poor conversions, inactivity, or churn, allowing companies to take corrective actions.
Website & Creative Testing
The platform is an ideal tool for testing websites, apps, creatives, videos, prototypes, and other assets. Voicepanel enables businesses to gather feedback from hundreds of target buyers in minutes, without the need for scheduling individual interviews.
Rapid Market Exploration
For businesses looking to explore new markets or gauge public opinion on specific topics, Voicepanel offers rapid market exploration. The platform allows companies to get a quick read on the market, avoiding the high costs associated with agency research projects.
Voicepanel FAQs
How does Voicepanel work?
Voicepanel works by allowing businesses to state their questions and choose between voice, video, or text formats for their surveys. The platform then drafts an interview plan tailored to the business's needs. Businesses can share the survey link with their customers or recruit respondents from Voicepanel's extensive panel. Once the surveys are completed, the platform provides rich feedback in the form of annotated transcripts, summaries, and recommendations.
What makes Voicepanel different from other survey tools?
Voicepanel stands out for its AI-powered voice surveys, which provide deeper and more insightful feedback compared to traditional survey methods. The platform's ability to conduct surveys in a conversational manner, combined with its instant recruiting and language translation features, makes it a unique and powerful tool for businesses looking to understand their customers better.
Can Voicepanel surveys be used for international audiences?
Yes, Voicepanel supports surveys in 29 different languages and can translate respondents' feedback into the preferred language for analysis. This feature makes it an excellent choice for businesses with international audiences.
How secure is Voicepanel?
Voicepanel takes security seriously, with enterprise-grade security measures in place to protect customer data. The platform is compliant with SOC 2 Type II, GDPR, and HIPAA standards, ensuring that sensitive information is handled with the utmost care.
Voicepanel Testimonials
"Voicepanel's ability to generate deep and novel insights at scale is transforming how we understand users, plan product features, and improve business performance." - Alex Justice, Senior Director & GM
"Voicepanel has been a game-changer for Daily Harvest. We used to spend weeks on a qualitative research project, and with Voicepanel, we're able to input our questions and get complete results within an hour." - Neeti Singhal, VP of Strategy & Insights
"Such an incredibly useful tool! Voicepanel is going to completely change how companies gather user feedback." - Grant Lee, Co-Founder & CEO
"Voicepanel completely transforms a survey experience into a low friction conversation. By taking reading and typing out of the equation, Voicepanel is making it incredibly easy and fast to collect rich data at scale that we couldn’t before." - David Yin, Founder & President
