FeedLens Introduction
FeedLens is a cutting-edge app review management software designed for customer-first teams. It simplifies the process of extracting crucial insights from thousands of app reviews, providing automatic and contextually relevant replies to reviews. With no credit card required for the free trial, FeedLens offers an accessible entry point for businesses looking to enhance their user engagement and feedback analysis.
FeedLens Features
Comprehensive Review Analytics
FeedLens offers pre-built, easy-to-use charts that allow you to measure what matters. You can filter, export, and drill down on the data in just a few clicks, gaining a deeper understanding of your user feedback and product performance.
Contextual AI-Powered Responses
Engage with every review effortlessly using AI, ensuring user satisfaction. FeedLens's AI-powered responses are swift and effective, helping you maintain a positive relationship with your users.
Chat with Your User Feedback
FeedLens integrates a chatbot custom-trained on your app reviews, allowing you to ask questions and get real-time answers from your users about your product.
Stay on Top of Your Competition
Keep tabs on your competitors' user experiences with app review summaries. FeedLens provides insights into your competitors' strengths and weaknesses, helping you stay ahead in the market.
Integrate with Your Ticketing Tools
FeedLens offers integrations with tools like Freshdesk and Slack, making your daily workflow more efficient and familiar. These integrations ensure a seamless experience and enhanced productivity.
FeedLens Pricing
FeedLens offers simple and transparent pricing with a free trial for 7 days. Here's a breakdown of their pricing plans:
Basic Plan
- Cost: Free for 7 days
- Features: Limited access to basic features, 1 app, 1 user, 2 competitor apps, up to 10 AI queries/replies/insights per week, basic email support, basic analytics
Indie Plan
- Cost: $30/month
- Features: Access to all premium features, 2 apps, 2 users, 5 competitor apps, up to 100 AI queries/replies/insights per month, support with SLA, advanced analytics
Growth Plan
- Cost: $60/month
- Features: Best for fast-growing companies, 5 apps, 10 users, 10 competitor apps, up to 500 AI queries/replies/insights per month, support with SLA, advanced analytics
Business Plan
- Cost: $150/month
- Features: Unlimited apps, users, competitor apps, unlimited AI queries/replies/insights per month, support with SLA, advanced analytics
FeedLens FAQs
Why do I need FeedLens?
FeedLens is your ultimate app ally, designed to help you manage app reviews efficiently. With its AI-powered insights and engagement tools, you can save time and energy while unlocking valuable feedback to improve your app and drive growth.
Can I get a taste of the magic with a free trial?
Absolutely! FeedLens offers a free trial that gives you full access to its powerful features, allowing you to experience the magic firsthand before making a purchase.
How does pricing per workspace work?
FeedLens allocates all quotas at the workspace level, providing flexibility in how you use your monthly quota of replies across different applications and users.
What is your refund policy?
FeedLens handles refund requests on an individual basis. If you need a refund, you can reach out to the team directly for personalized assistance.
How does support work?
You can reach out to the FeedLens support team via email at [email protected]. They guarantee a response within one business day.
How do you track my app’s reviews?
FeedLens works with both public and private reviews. By providing your app's URL and an API key, FeedLens can start capturing and analyzing your reviews immediately.
Is my data secure?
FeedLens prioritizes data security, adhering to the highest standards of data storage, management, and protection. They are in the process of getting ISO 27001 certified, ensuring robust security measures are in place.
FeedLens in Conclusion
FeedLens is a robust tool for businesses looking to enhance their app review management. With its powerful features, simple pricing, and strong focus on user feedback, it's a valuable asset for any company aiming to prioritize customer experience and stay ahead of the competition.
