Ariglad YC W23 Introduction
Ariglad YC W23 is a cutting-edge AI tool designed to auto-create and update your knowledge base by analyzing support tickets. This innovative solution provides your customer support team with AI super-powers, streamlining the process of maintaining an up-to-date and informative knowledge base.
Ariglad YC W23 Features
- Auto-creation and updating of knowledge bases: Ariglad YC W23 automatically generates and refreshes your knowledge base content by analyzing customer support tickets.
- Knowledge Base API: Integration is made seamless with Ariglad's Knowledge Base API, allowing for easy connection with your existing customer support systems.
- Free custom environment: Get a tailored demo environment to see how Ariglad YC W23 can benefit your specific knowledge base needs.
- Integration with CS/CX stack: Ariglad YC W23 is designed to integrate smoothly with your entire Customer Support and Customer Experience stack, saving your team time and empowering your customers.
Ariglad YC W23 Benefits
- Self-service enhancement: According to Harvard Business Review, "81% of customers look for answers in the knowledge base before reaching out to support." Ariglad YC W23 facilitates this preference by ensuring your knowledge base is always up-to-date.
- Time-saving: Forrester research indicates that employees typically spend 9.3 hours a week gathering information. Ariglad YC W23 can significantly reduce this time by automating knowledge base updates.
How to Get Started with Ariglad YC W23
- Export data: Send a link to your knowledge base and at least 10 customer support tickets related to the same question or topic.
- Remove all PII (optional): While Ariglad is 100% compliant with security standards, you can take additional measures for peace of mind by removing names, emails, etc.
- Get a custom environment: Experience how the AI analyzes tickets and generates necessary updates for your knowledge base.
Ariglad YC W23 Cost and Services
To learn more about the pricing and services offered by Ariglad YC W23, interested parties can contact the company directly. The demo environment is provided free of charge, and the full-service integration details can be discussed with the Ariglad team.
Ariglad YC W23 Security and Compliance
- SOC2 & GDPR compliance: Ariglad YC W23 adheres to strict security protocols, ensuring that your data is protected.
- Pen test ready: Security tests are available upon request to demonstrate the robustness of the system.
- Data encryption: All submitted data is encrypted both in transit and at rest, providing an additional layer of security.
Ariglad YC W23 FAQs
- How does Ariglad YC W23 work?: The AI analyzes customer support tickets and automatically updates the knowledge base with relevant information.
- Is there a trial version available?: Yes, Ariglad offers a free custom demo environment so you can see the tool in action.
- How does Ariglad ensure data security?: Ariglad is SOC2 & GDPR compliant, encrypts data at transit and at rest, and is pen test ready.
For additional information or specific inquiries, please reach out to the CTO & Co-Founder at [email protected].
